Network Control Group Agent (Transportation) [Hong Kong S.A.R.]

 

(23003LH)

Hong Kong-Hong Kong-Hong Kong | Full-time | Permanent | Shift

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

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Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Working Location: Chek Lap Kok

Reporting to the Network Control Group Supervisor, you will be responsible for

Responsibilities

• Handle shipments booking enquiries from overseas countries in DHL network and proper arrangement of booking with airlines to ensure successful uplift
• Provide clerical support to the team, preparing regular reports and ULD inventory management in Central Asia Hub

YOUR PROFILE

Requirements:

• Post secondary education or Diploma holder or equivalent
• Minimum 3 years customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
• Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
• Good typing skills and familiar with using MS Word and MS Excel
• Fluent spoken English and Cantonese, Putonghua is preferred
• Good telephone manner and customer services skills
• Willing to work on 24-hour shift duties

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com

Posting Legal Entity DHL Aviation (Hong Kong) Ltd.

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