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Job Role
The successful candidate will be required to provide administrative support to the service team and actively promote the sale of spare parts and after sales services.
Main Tasks & Responsibilities:
- Co-ordinate and ensure all preventative maintenance (PM) services are performed within the prescribed timeframe.
- Schedule technicians as efficiently as possible to perform PM servicing, repairs and corrective maintenance.
- Ensure all repairs and damages are reported on each machine.
- Process internal and external client spare parts orders.
- Assist in locating the correct spare part numbers for internal & external clients.
- Co-ordinate all spare parts orders and deliveries.
- Invoice for spares parts sales and after sales services.
- Perform other tasks as directed.
Requirements:
- Mechanical handling, port, industrial operations / Heavy equipment background.
- Pro-active individual with a can do attitude.
- Ability to constantly deliver excellent levels of customer service.
- Excellent customer relationship skills.
- Effective time management & administration skills.
- Strong analytical & numeracy skills.
- People management and development skills.
- Excellent communication skills (English written and verbal).
- Excellent interpersonal skills (ability to deal with all stakeholders in the business).
- Intermediate to advanced level in Microsoft applications – Excel, Word, PowerPoint, and Outlook.
Competencies:
- Critical thinking & problem solving skills.
- Planning & organizing.
- Customer orientated.
- Adaptability.
- Excellent work ethic and leadership qualities.
- Ability to get things done.
- Team player.
- Ability to participate in all training and development program.
- Cultural sensitivity and adaptability
Job Type: Full-time
Salary: From ₦200,000.00 per month
Application Question(s):
- Do you have experience providing administrative support to the service team and actively promoted the sale of spare parts and after sales services?
- Do you have a background in Mechanical handling, port, industrial operations / Heavy equipment?
- Do you have experience in providing Sales Support in this industry?
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