About the role
To respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital setting.
About you
Our ideal candidate will be someone who can demonstrate the following:
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- Is focused and responds to the needs of customers
- Communicates needs, messages and information with clarity and sensitivity in aural form
- Plans work to maximise efficiency and work outputs
- Delivers work of high quality, validity and accuracy of services
- Ability to work cooperatively and effectively within a team environment getting along with others
- Accountable for continuing to motivate themselves to achieve high work standards
- Proficiency in the application of internal hospital information systems in addition to Microsoft Word and Excel
- Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems
- Knowledge of, or ability to acquire knowledge of Hospital/Patient databases
- Ability to use computerised systems including Microsoft Office applications
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
- Vaccinated against COVID-19 as outlined in the Health Employment Directive NO.12/21and the Queensland Health Human Resources Policy B70.
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
Benefits
17.5% annual leave loading (Additional allowances/entitlements may apply), 12.75 % employer contribution to superannuation. Other employment benefits may include: professional development, salary sacrificing options, wellness programs and the Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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